Customer Survey

byTheia

How is your byTheia mask working for you?

Your answers help us improve the mask, the guides and our support. Questions marked * are required, the rest are optional.

About 3 minutes · 6 short questions

Overall, how satisfied are you with your byTheia LED mask? *
1 = Not at all satisfied5 = Very satisfied
How likely are you to recommend byTheia to a friend or family member? *
0 = Not at all likely10 = Extremely likely
How clear was the user manual? *

The full manual: safety information, how the mask works, settings, cleaning and care.

How clear was the quick start guide? *

The short guide for getting started: charging, putting the mask on, starting a session.

Have you had any skin reaction since you started using the mask? *

If yes, select all that apply:

If a reaction is painful, spreading or does not go away, stop using the mask and talk to a doctor or pharmacist. You can also write to us so we can help.
Anything else you would like to tell us?

What do you like most? What would you change? Results, comfort, packaging, delivery, anything.

Your details

We need your email to send your thank-you discount and to follow up if you ask us to.

byTheia · Your answers are used only to improve our products and service.